Why Horolune
What a Careful Workshop
Offers That Others Don't
The differences between watch repair workshops are often invisible until something goes wrong. Here is what shapes the way we work, and why it matters for your timepiece.
← Back to HomeCore Advantages
Six Reasons the Approach Matters
Swiss-Trained Expertise
The lead technician trained under Swiss watchmaking methodology and has worked on mechanical movements for over 20 years. That knowledge shapes every decision in the workshop.
- 20+ years hands-on mechanical experience
- Swiss watchmaking methodology applied
- Continual parts-sourcing network updates
Precision Calibration Equipment
We use a Witschi timing analyser for movement regulation. This is the same category of equipment used by authorised service centres, not a phone app or an approximation.
- Witschi multi-position timing analysis
- Calibrated water-resistance test bench
- Ultrasonic multi-stage cleaning system
Written Condition Reports
Every mechanical service includes a written record of the movement's condition, what was done, timing results, and any parts flagged for future attention. Most workshops don't provide this.
- Pre- and post-service condition notes
- Timing machine data on paper
- Parts replacement record if applicable
Clear Communication
We speak English and Thai. Before any work begins, we provide a written estimate. If we find something unexpected inside the movement, we contact you before proceeding.
- English and Thai service communication
- Written estimate before work starts
- No surprises on the invoice
Heritage Piece Handling
Vintage and collector watches are treated differently from daily-wear modern pieces. We work to original specifications, avoid unnecessary polishing, and understand what originality means to value.
- Originality-first approach on vintage pieces
- Period-correct lubricants where relevant
- Collector documentation available on request
Transparent, Fixed Pricing
Our three service tiers have published prices. You know what you're looking at before your watch goes onto the bench. Parts costs, if any arise, are discussed separately and agreed in advance.
- Published prices for all three service levels
- Parts costs agreed before any spend
- No hidden assessment or opening fees
Expertise
What Swiss Watchmaking Training Actually Means
Swiss watchmaking methodology isn't just a phrase. It refers to a structured approach to disassembly, inspection, cleaning, lubrication, and regulation that follows defined sequences and specifications. When a technician trained in that system opens a movement, they know what they should find at each stage and what any deviation means.
That grounding makes the difference between a service that restores a movement to proper function and one that merely changes the oil and calls it done. Our lead technician spent years learning this methodology before ever touching a customer's watch.
Qualified, Not Approximate
- Formal training in Swiss watchmaking methodology
- 20+ years of movement servicing experience
- Experience across Swiss, Japanese, and German ébauches
- Heritage and vintage movement experience
Every Step Has a Reason
- Defined cleaning sequence for each component type
- Lubricants applied to manufacturer specification
- Multi-position regulation on timing equipment
- Seals pressure-tested, not assumed
Process
A Service Process That Follows the Movement, Not the Clock
A mechanical movement has between 130 and 300 parts, depending on complication level. Each of those parts goes through its own cleaning and inspection step. The process takes as long as it takes.
We don't offer same-day turnaround on mechanical services because a same-day turnaround on a mechanical service is a red flag, not a selling point.
Communication
Knowing What Happened to Your Watch
Most workshops hand a watch back without any record of what was found or what was done. You have no reference point for the next service and no way to know whether the work addressed the actual issue.
Every mechanical service from Horolune includes a written condition report. It tells you what the movement looked like when opened, what was cleaned or replaced, and how it was performing on the timing machine after service. It travels with the watch and gives you something useful to hand to any future technician.
What the Report Contains
- Pre-service condition — overall and by component
- Work performed and lubricants used
- Timing results: amplitude, beat error, daily rate
- Any components flagged for monitoring
How We Compare
The Differences That Aren't Always Obvious
| Service Aspect | Typical Providers | Horolune |
|---|---|---|
| Written condition report | ||
| Timing machine regulation data | ||
| Water-resistance pressure test | Sometimes | |
| Published prices before intake | ||
| Heritage / vintage experience | Varies | |
| English-language service communication | Varies | |
| Single-technician accountability |
What Sets Us Apart
Things We Do That Are Not Standard Practice
Intake Photo Record
We photograph every watch on intake to document its cosmetic condition before any work begins. This gives both parties an agreed reference point and protects everyone if a question arises about a mark that was always there.
No-Obligation Initial Assessment
Bring your watch in and we'll take a look before you commit to anything. We'll tell you what we see and what a service would involve. If you decide not to proceed, there is no charge for the conversation.
Parts Discussion Before Spend
If we open a movement and find a part that needs replacement, we stop and contact you before ordering. The replacement cost is explained clearly, and you decide whether to proceed. We don't front-run parts spending on someone else's watch.
International Parts Network
Over fifteen years we've built supplier relationships in Switzerland, Germany, and Japan. When a movement needs an uncommon part, we have more avenues to find it than a workshop that hasn't cultivated those connections.
Milestones
Fifteen Years of Workshop Work
Years on Sukhumvit
Movements Serviced
Returning Clients
Calibres Worked On
Bangkok Horological Society
Member in good standing since 2011, contributing to the Society's annual collector and enthusiast events.
Swiss Methodology Certification
Lead technician holds formal certification in Swiss watchmaking servicing methodology from the Chiang Mai Watchmaking School.
Thailand Watch Collectors Forum
Recognised as a recommended independent workshop by the Thailand Watch Collectors online community forum since 2016.
Ready to Begin
The Work Speaks Louder Than the Promises
Walk in during workshop hours, call us, or send a message about your watch. We'll tell you honestly what it needs and how we'd go about it.
Contact the Workshop